Ovolo Hotels - People & Performance Manager

Mid Level
Hong Kong
People & Performance Manager
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Who we're looking for

Are you just like everyone else? Or do you STAND OUT?

Your career in shiny, happy, hip, innovative, edgy hospitality starts here! At Ovolo Hotels we move fast, have fun, and redefine what a Lifestyle hotel can be. Something special is going on here – this is your opportunity to be part of it!

The Gig:
  • Oversee the entire HR function, at both a strategic and hands on operational level for the Region
  • Support leaders within the business across a variety of HR related tasks including performance management, job evaluation and team structuring, remuneration and benefits, talent management and succession planning, training and development and talent acquisition.
  • Conduct employee engagement surveys, collating the findings and reporting on trends whilst providing recommendations for improvement.
  • Collaborate with leaders in operations to deliver a flawless experience for our people
  • Build culture and engagement through the implementation of cultural initiatives, training and development programs and incentives
  • Drive performance through robust capability & succession planning
  • Responsible for legal compliance with policies, employee relations issues, contracts, workers comp claims and payroll procedures
  • Responsibility for the training function and liaise directly with the senior team to determine key positioning and focus for Ovolo L&D
  • Facilitation of Ovolo training programs across various learning modules
  • The creation of career pathways and development plans for our talent and leadership group, and partner with them to see these plans realized
  • Implement career progression framework for our front-line teams
  • Partnering with the ops team to develop service delivery SOP's and training materials
  • Implement and update HR policies and procedures in line with relevant legislation.
What you will be doing in this role:

This role would suit a commercially savvy, innovative, "entrepreneurial go-getter" with bags of energy, positive mind-set and with a hunger to succeed within a dynamic and fast-paced environment.

  • Look, Feel, Be Ovolo! We are not your ordinary hotel brand
  • You MUST have previous HRM experience at a senior / executive level
  • Proven experience in developing and executing People strategy with a focus on building capability including within senior leadership teams.
  • Understanding the employee journey and ability to build point of difference experiences for our people
  • Extensive knowledge of all employment Hong Kong Labour Laws
  • Ability to coach and mentor across all stakeholders
  • Strong communication, presentation and influencing skills
  • Excellent report writing and analytical skills
  • Experience in SAP platforms would be highly desirable
  • Hospitality industry knowledge is ideal, but more important is your experience in lifting the capability of a front line teams in a customer-centric environment, so maybe you are from retail or hospitality or similar An innovative approach to training practices, strength in coaching, professional leadership and front line service delivery
  • You are an awesome facilitator who excels in face to face delivery
  • Ability to "get stuff done;" execute quickly and with high-quality precision in an extremely fast-paced, high-growth environment
  • A natural knack with systems (MS Outlook, Word, Excel and PowerPoint)

About you:
  • Well, there's the chance to shine in a brilliant team environment with THE coolest hotel brand in Hong Kong & Australia– and bring your personality and sense of fun to work.
  • This position has a great balance between hands on HR requirements up to involvement in the overall people strategy.
  • You will become the first point of contact for everything HR for both office-based employees and hotel workers, so it is critical you are confident liaising with all levels of employee within the business.
  • You will have a genuine passion for HR and enjoy helping employees wherever you can. You will have experience interpreting legislative changes, awards and industrial agreements. You will be eager to implement HR programs and initiatives to drive overall engagement and performance. You will be analytical, a problem solver and a true business partner to the wider business.


In return you will be working with high performing leaders who is prepared to invest time into your growth and development. You will take ownership of the Hong Kong HR agenda with the support of your HR colleagues throughout Asia and Globally. You will be joining a growing company well positioned for continued success. You will enjoy flexibility in the workplace and a mature management style where you are given the chance to succeed without being micromanaged.

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People & Performance Manager
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Training and Development
Who we're looking for

Are you just like everyone else? Or do you STAND OUT?

Your career in shiny, happy, hip, innovative, edgy hospitality starts here! At Ovolo Hotels we move fast, have fun, and redefine what a Lifestyle hotel can be. Something special is going on here – this is your opportunity to be part of it!

Who we're looking for

Are you just like everyone else? Or do you STAND OUT?

Your career in shiny, happy, hip, innovative, edgy hospitality starts here! At Ovolo Hotels we move fast, have fun, and redefine what a Lifestyle hotel can be. Something special is going on here – this is your opportunity to be part of it!

The Gig:
  • Oversee the entire HR function, at both a strategic and hands on operational level for the Region
  • Support leaders within the business across a variety of HR related tasks including performance management, job evaluation and team structuring, remuneration and benefits, talent management and succession planning, training and development and talent acquisition.
  • Conduct employee engagement surveys, collating the findings and reporting on trends whilst providing recommendations for improvement.
  • Collaborate with leaders in operations to deliver a flawless experience for our people
  • Build culture and engagement through the implementation of cultural initiatives, training and development programs and incentives
  • Drive performance through robust capability & succession planning
  • Responsible for legal compliance with policies, employee relations issues, contracts, workers comp claims and payroll procedures
  • Responsibility for the training function and liaise directly with the senior team to determine key positioning and focus for Ovolo L&D
  • Facilitation of Ovolo training programs across various learning modules
  • The creation of career pathways and development plans for our talent and leadership group, and partner with them to see these plans realized
  • Implement career progression framework for our front-line teams
  • Partnering with the ops team to develop service delivery SOP's and training materials
  • Implement and update HR policies and procedures in line with relevant legislation.
What you will be doing in this role:

This role would suit a commercially savvy, innovative, "entrepreneurial go-getter" with bags of energy, positive mind-set and with a hunger to succeed within a dynamic and fast-paced environment.

  • Look, Feel, Be Ovolo! We are not your ordinary hotel brand
  • You MUST have previous HRM experience at a senior / executive level
  • Proven experience in developing and executing People strategy with a focus on building capability including within senior leadership teams.
  • Understanding the employee journey and ability to build point of difference experiences for our people
  • Extensive knowledge of all employment Hong Kong Labour Laws
  • Ability to coach and mentor across all stakeholders
  • Strong communication, presentation and influencing skills
  • Excellent report writing and analytical skills
  • Experience in SAP platforms would be highly desirable
  • Hospitality industry knowledge is ideal, but more important is your experience in lifting the capability of a front line teams in a customer-centric environment, so maybe you are from retail or hospitality or similar An innovative approach to training practices, strength in coaching, professional leadership and front line service delivery
  • You are an awesome facilitator who excels in face to face delivery
  • Ability to "get stuff done;" execute quickly and with high-quality precision in an extremely fast-paced, high-growth environment
  • A natural knack with systems (MS Outlook, Word, Excel and PowerPoint)

About you:
  • Well, there's the chance to shine in a brilliant team environment with THE coolest hotel brand in Hong Kong & Australia– and bring your personality and sense of fun to work.
  • This position has a great balance between hands on HR requirements up to involvement in the overall people strategy.
  • You will become the first point of contact for everything HR for both office-based employees and hotel workers, so it is critical you are confident liaising with all levels of employee within the business.
  • You will have a genuine passion for HR and enjoy helping employees wherever you can. You will have experience interpreting legislative changes, awards and industrial agreements. You will be eager to implement HR programs and initiatives to drive overall engagement and performance. You will be analytical, a problem solver and a true business partner to the wider business.


In return you will be working with high performing leaders who is prepared to invest time into your growth and development. You will take ownership of the Hong Kong HR agenda with the support of your HR colleagues throughout Asia and Globally. You will be joining a growing company well positioned for continued success. You will enjoy flexibility in the workplace and a mature management style where you are given the chance to succeed without being micromanaged.

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Independent hospitality company in Hong Kong and Australia.

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