Lalamove - Corporate Account Associate

• Daily client communication with customers: Arrange and monitor daily delivery schedules, follow up on ad hoc requests.
• Order management
• Manage drivers to achieve highest standard of customer experiences
• Assist in Planning, coordinating and implementing different driver motivation and retention campaigns to improve drivers’ loyalty and lifetime value
• Solving daily delivery issues with a most efficient and cost saving manner, and solving customer complaints.
• Prepare monthly delivery statements and invoices to clients, and handle drivers’ payments.
• Relevance experience in delivery/logistic industry will be an advantage
  

• University degree holder in business or related disciplines
• At least 1 - 2 years in sales and marketing or an operational role with front-facing experience, preferably in a logistics/e-commerce fulfilment environment
• Self-motivated, passionate, a good team player with positive and a can-do working attitude
• Strong communication skills with proficiency in written and spoken English and Chinese
• Proficient in MS Word, Powerpoint and Excel
• Strong sense of responsibility and detail-oriented with high level of accuracy
• Shifts may be required for working during weekends
  
  

Diverse, international team.

• Work with some of the best talent from all over the world. We are home to 20+ nationalities here and always welcome diversity.

LEARNING OPPORTUNITIES:

• Growth is part of our culture. We pride ourselves in giving our people the autonomy to excel in their roles and many avenues to develop their skills.

CATERED FOOD & DRINKS:

• Enjoy fresh fruit, food, and drinks catered on the regular.

FUN, FUN, FUN:

• Happy Fridays, summer parties, anniversary prizes, monthly team outings, and more to bond as #OneLalamove!

BEST IN CLASS BENEFITS:

• Generous health insurance and provident fund to ensure our people are protected and secured for the future.

COOL OFFICE SPACE:

• Large whiteboards, lounge areas, and cold beverages all at your disposal to do your best work yet.

‍