HKBN - Senior Officer - Senior System Support Engineer/ System Support Engineer - IT

• Provide first line helpdesk support on IT-related issues to end users and keep track on helpdesk calls.
• Provide technical support to the internal user via phone & email and perform remote technical troubleshooting
• Provide end-user computing hardware and software support
• Office 365 system operations and user support

• Higher Diploma or above in Information System / Computer Studies or related disciplines is preferred
• Three years or above working experience in IT related field is preferred
• Certification of ITIL or PMP is preferred
• Experience in the administration of Windows AD and Linux platform is preferred
• Strong IT technical skills with excellent desktop/notebook support knowledge in a distributed computing environment
• Good analytical and problem-solving mind, self-motivation, good interpersonal skills
• Communicate in both English and Chinese
• Candidates with less experience will be considered as System Support Engineer (high cailibre fresh grad is also welcomed)

• Subsidized learning opportunities
• LIFE-Work Priority Culture
• Fairly rewarded remuneration

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request