First Code Academy - Part-time Receptionist

Entry Level

Hong Kong

Part-time Receptionist

Back to Jobs

About Us

First Code Academy is empowering Asia’s next generation to become creators of technology by teaching kids age 6 to 18 about programming, design and entrepreneurship. Since 2013, we have taught 6,000+ students in various Asian cities and are continuing to expand our global presence. We believe that it takes a team to build something big; if you have a love for technology and want to make a meaningful impact in next generation’s education, join us now!

Apply Now or View Company Profile

Who we're looking for

First Code Academy is looking for a Part-time Receptionist to join their team in providing top-notch education technology courses.

What you will be doing in this role:

About the Role

You are passionate about delivering amazing customer experience and understand that each interaction with the customer is an opportunity to build a long term relationship.
You celebrate and grasp any opportunity to make a WOW experience to our customers.
You are effective in your communication and are attuned to the customer’s need, both through verbal and nonverbal cues.
You observe details in your environment and delight in finding ways to make things better.

Responsibilities

Greet guests with a warm and friendly welcome
Show empathy and offer help to parents and students
Answer and forward customers’ enquiries to their proper destination in a professional manner
Take customers’ feedback for the team to act upon in enhancing student’s learning experience
Conduct regular daily checking on our campus facilities
General office duties as needed

About you:

Minimum 1 year relevant working experience in customer service function, experience in hospitality industry is an advantage
Cheerful, independent, proactive, meticulous, flexible and able to work in a fast paced working environment
Exceptional Interpersonal and communication skills
Extremely detail oriented
Excellent at prioritizing and executing quickly on high-priority projects
Excellent command of spoken English and Cantonese
Customer-oriented with pleasant manner and patient for dealing with kids
Have a deep understanding of the First Code community and a passion for the mission of First Code Academy.
Availability to work on Sundays (full day)

What we offer:

Join the rocket ship: It's still early days, join us to educate the next generation of creators!
Make a difference in our next generation: At the intersection of education and technology, we are building something that empowers young minds.
Access to a wide community: Regular dialog and open communication with local and Silicon Valley based advisors, mentors and investors.
Be a part of a compassionate, driven team that treats you like family and emphasizes open communication.
Be part of the fun - our Summer 2016 video :) https://youtu.be/6PJUnLfQffg

5/F, Gee Tuck Building, 16-20 Bonham Strand

Interested in working at

First Code Academy (HK)

Apply Now Application received.

Related Positions

First Code Academy - Customer Success Associate / Customer Success Manager

Customer Success Associate / Customer Success Manager

Hong Kong

foodpanda - Senior Customer Experience Manager

Senior Customer Experience Manager

Hong Kong

Customer Relationship Manager

Hong Kong

We're making updates

Don't worry our jobs will be back online soon! Come back in a few hours for a new experience.

Back to Browsing

This is some text inside of a div block.

Part-time Receptionist

This is some text inside of a div block.

HKD

Teaching

Fluent English

Passion for Technology

Strong Communication Skills

software development

Customer Service

Customer Experience

Hospitality

Who we're looking for

First Code Academy is looking for a Part-time Receptionist to join their team in providing top-notch education technology courses.

Who we're looking for

First Code Academy is looking for a Part-time Receptionist to join their team in providing top-notch education technology courses.

What you will be doing in this role:

About the Role

You are passionate about delivering amazing customer experience and understand that each interaction with the customer is an opportunity to build a long term relationship.
You celebrate and grasp any opportunity to make a WOW experience to our customers.
You are effective in your communication and are attuned to the customer’s need, both through verbal and nonverbal cues.
You observe details in your environment and delight in finding ways to make things better.

Responsibilities

Greet guests with a warm and friendly welcome
Show empathy and offer help to parents and students
Answer and forward customers’ enquiries to their proper destination in a professional manner
Take customers’ feedback for the team to act upon in enhancing student’s learning experience
Conduct regular daily checking on our campus facilities
General office duties as needed

About you:

Minimum 1 year relevant working experience in customer service function, experience in hospitality industry is an advantage
Cheerful, independent, proactive, meticulous, flexible and able to work in a fast paced working environment
Exceptional Interpersonal and communication skills
Extremely detail oriented
Excellent at prioritizing and executing quickly on high-priority projects
Excellent command of spoken English and Cantonese
Customer-oriented with pleasant manner and patient for dealing with kids
Have a deep understanding of the First Code community and a passion for the mission of First Code Academy.
Availability to work on Sundays (full day)

What we offer:

Join the rocket ship: It's still early days, join us to educate the next generation of creators!
Make a difference in our next generation: At the intersection of education and technology, we are building something that empowers young minds.
Access to a wide community: Regular dialog and open communication with local and Silicon Valley based advisors, mentors and investors.
Be a part of a compassionate, driven team that treats you like family and emphasizes open communication.
Be part of the fun - our Summer 2016 video :) https://youtu.be/6PJUnLfQffg